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System Support

KHRIS

keyboard

For a list of other upcoming system outages please check our Operations Calendar. Dates outlined in RED indicate a scheduled outage occurring during that day.

NOTICE: Beginning 12:00pm on Wed April 26, KHRIS production will be unavailable as we begin our server migration with COT. All agency staff who require access to KHRIS, via the SAP GUI Logon pad, must get their GUI Logon pad updated before 05/01 or else those users will not be able to access KHRIS until they do.

Personnel has reached out to the COT SCCM Team who will start deploying the new SAP GUI to users in COT managed agencies beginning the week of April 17, or sooner, if testing goes well. Additionally, we have communicated this requirement to the COT Business Relationship Managers (BRMs) to ensure they are aware of this requirement and can help facilitate timely rollout.

It is imperative that if your agency is not managed by COT that you start the process as soon as possible. For those agencies who manually install the SAP GUI, a new installation package can be found on COT’s MOVEit SFTP site, https://ftp.ky.gov.

Instructions for a single workstation installation, which can also be found on the MOVEit site, can be found here.

COS

There are no known issues at this time.

KELMS

There are no known issues at this time. 

Personnel Cabinet Websites

There are no known issues at this time.

Legacy Systems

There are no known issues at this time.

NEED ASSISTANCE?

For assistance with any of the systems that the Personnel Cabinet supports, please select from the request types offered at the bottom of this page.

To watch tutorials or view instructions for these request types (support tools) offered below, see the following:

Click HERE to learn how to capture a screen shot, which can be very helpful when submitting a request.

 

 

Report an Issue

Users can report an issue or defect they experience in KHRIS, Career Opportunities, KELMS or any of the Personnel Cabinet websites.

Business Request

HR Professionals can request business support from the Division of Employee Management here.

 

Request a Change

HR Executives can request a system change here. [Replaces KCR]

Request User Access

Agency Security Contacts (ASCs) can request access for your users here.

 

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