An Official Website of the Commonwealth of Kentucky

    Governor Govenor   
Skip Content
Home > System Support

System Support


keyboardThere are no known issues at this time.

Scheduled Outage: KHRIS, which includes Employee Self-Service (ESS) and Manager Self-Service (MSS), will be unavailable to users beginning at 5:00 p.m. on Friday, January 15th due to scheduled W-2 processing activities. It will again be available beginning at 7:00 a.m. on Tuesday, January 19th, if not sooner. During this period, no one has access to KHRIS, including HR staff.

For a list of other upcoming system outages please check our Operations Calendar. Dates outlined in RED indicate a scheduled outage occurring during that day.


There are no known issues at this time.


There are no known issues at this time. 

Personnel Cabinet Websites

There are no known issues at this time.


For assistance with any of the systems that the Personnel Cabinet supports, please select from the request types offered at the bottom of this page.

To watch tutorials or view instructions for these request types (support tools) offered below, see the following:

Click HERE to learn how to capture a screen shot, which can be very helpful when submitting a request.



Report an Issue

Users can report an issue or defect they experience in KHRIS, Career Opportunities, Pathlore or any of the Personnel Cabinet websites.

Business Request

HR Professionals can request business support from the Division of Employee Management here.


Request a Change

HR Executives can request a system change here. [Replaces KCR]

Request User Access

Agency Security Contacts (ASCs) can request access for your users here.


© 2015 Commonwealth of Kentucky. All rights reserved.